Shipping & Return Policy
Shipping & Delivery
After processing, orders are dispatched via one of our contracted Carrier Services or Indian Speed Post. The time it takes to arrive depends upon the Delivery Option you have chosen if you live in the Metros or, if you live Districts it is determined by the distance you live from the Pin Code and the efficiency of your District Serviceability.
Providing the address details you supplied with your order were complete and correct, deliveries should normally take;-
For Metros
FREE Delivery (Standard Service) - 4 to 5 business days after dispatch.
Priority Service - 2 to 3 business days after dispatch.
Express Service - 24 to 48 hours after dispatch (available Monday to Friday only).
Orders placed of Everyday will be Process and Dispatch Next Day, or the next working day in the case of Bank Holidays etc.
Rest of India
Districts - 4 to 6 business days after dispatch.
Urban Areas - 6 to 10 business days after dispatch.
Please Note - Deliveries to Other PAN India Service often experience unpredictable delays after Dispatching from Destination HUB and entering the India Speed
Post postal network.
Return & Replacement Policy
General Returns Guidelines
The following general guidelines with regard to returns apply to all items sold on MaskinoLeathers.com
Some products cannot be returned and are marked on the product detail page. View the list of non-returnable items.
1. Damaged/ defective items must be returned in the original condition they were received in with all the accompanying accessories and in the original manufacturer's box/packaging.
2. Items that you no longer need must be returned in new and unopened condition with all the original packing.
Tracking your Order
To track the status of a MaskinoLeathers.com order please Provide us the information as given below to our E-mail ID.
1. Order Number.
2. Registered E-mail ID.
3. Registered Mobile Number.
We Will revert you back with in the 24 Hours of Timeline.
Click the Below form to contact customer service.
Mail Us : Info@MaskinoLeathers.com
Contact : +91 – 9848 290 150
Money Back Guarantee
Most MaskinoLeathers.com sales go smoothly, but if there's a problem with a purchase, the Maskino Leathers Money Back Guarantee ensures that buyers receive the item they ordered or get their money back.
Buyers can use the Our Money Back Guarantee when:
They don't receive an item.
They receive an item that doesn't match the listing description.
Our Customer Team work with buyers to quickly resolve issues, but if a solution isn't reached, You can go through with Escalation Matrix Given Below.
1st Point of Contact : Info@MaskinoLeathers.com
2nd Point of Contact : Care@MaskinoLeathers.com
Helpline : +91 – 9848 290 150